No tabs work

We have a player in our alliance and none of his tabs work. War, items, support, etc. I do have his game id. What can we do for him?

Check that have have last version. Reboot phone, clean cash. Check that other apps don’t eat all memory. If nothing change create trouble ticket.
https://support.smallgiantgames.com/hc/en-us/requests/new

Thanks. I’ll forward him the link!.