No level up reward

#1

My avatar reached level 37 this week, but the reward box was a big square of empty space. Before I attempt a support ticket - is this normal? Do these rewards stop at a certain poitn?

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#2

Not every level gets an increase in either hero space or world energy. 37 world energy is the same as 36.

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#3

Same thing happened here, no big square at all when levelling from 24 to 25…
Worth opening a ticket?

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#4

On level 21 i bought additional space for heros (from 55 to 60).
After leveling to 22 (prize screen show normally) i got 60 slot for heros?

Why the game did not accommodate my purchase?

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#5

Perhaps I would have gotten more hero storage space at this level had I not already bought 15 additional spaces. That feels like punishment (if true).

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#6

Not true. The extra purchaced space does not affect how much you get from level ups. At some levels, you just don’t get anything except filled tickets.

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