My avatar reached level 37 this week, but the reward box was a big square of empty space. Before I attempt a support ticket - is this normal? Do these rewards stop at a certain poitn?
Not every level gets an increase in either hero space or world energy. 37 world energy is the same as 36.
Same thing happened here, no big square at all when levelling from 24 to 25…
Worth opening a ticket?
On level 21 i bought additional space for heros (from 55 to 60).
After leveling to 22 (prize screen show normally) i got 60 slot for heros?
Why the game did not accommodate my purchase?
Perhaps I would have gotten more hero storage space at this level had I not already bought 15 additional spaces. That feels like punishment (if true).
Not true. The extra purchaced space does not affect how much you get from level ups. At some levels, you just don’t get anything except filled tickets.