Need help transferring my game from iOS to android

A few months ago I transferred my game from iOS to android using the link option in game settings.
Today I had to reinstall the os to the android and I tried to link from iOS to android again but it won’t generate a code because it says the game is linked to a google play account.
I need advice please.

Try this:

  1. Uninstall the game from the Android Device
  2. Log-out of Google Play
  3. Login to Google Play with the ORIGINAL Google Play account
  4. Download & Install the game again

If that doesn’t do it you’ll have to #contact-support for more specific individual attention.

1 Like

That is what I did after wiping the tablet and reinstalling the game.
I have the account number as it is on my iOS device which I’m still able to play.

I have two separate devices; android and iOS. I would like to play my account on both.

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