ASA-1
March 4, 2021, 2:30pm
1
I see that case is closed but i still didn’t receive the reward, cant find what was the outcome for this sutuation? Sorry if it was posted but cant find it.
Thank you
BR
A$A
You going to have to contact support…
Starting from our version 31 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping ’ MENU’, then 'OPTIONS’ and selecting the ’ SUPPORT’ -tab. Please browse or search the support articles to find quick help on your issue. If the articles are not helpful or your issue needs personal assistance, tap ‘NO’ at the bottom of any article and you will be able to reach an agent.
Further information here:
We ask a…
Give as much information as possible.
1 Like
Ultra
March 4, 2021, 4:09pm
3
You may want to read this, too:
We cannot comment on any individual cases on the forum, but these are being looked into now. Please reply your support ticket if you need further assistance on this! I’ll close this topic.
Make sure to also review your Recent Activity Log to see all rewards received.
@JonahTheBard accurately advises you to file a support ticket.
Don’t accuse me of being helpful, it’s the new guy.
I’m eating biscuits and ignoring work emails.
4 Likes
system
Closed
April 3, 2021, 4:12pm
5
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.