it did this before. couldnt get a vision for about a month. please fix
I’m not sure if this will help you or not but when mine does that, I shut my phone completely off and restart it. Idk why but it works every time for me.
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Rebooting your device works everytime for me when that happens
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I’m having issues with my mystic vision and my game keeps crashing help
Hi @Drifter1jlh, and welcome to the forum. Here’s what Small Giant recommends for trying to address crash problems:
https://support.smallgiantgames.com/hc/en-us/articles/115003971689-My-game-crashes-
With any luck, that will fix your Mystic Vision too. If not, sometimes resetting your advertising ID can help. You can find instructions on how to do that just a few posts upthread.
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For some time Mystic vision has been showing with little red cross every time I log on… No big deal, fixes itself after about a minute. But now, instead of the normal countdown until my next go, getting this message…
I am having the same problem
Mystic Vision now playing ad but not giving any rewards. Sometimes rewards if watch x2 ads, or no reward for watching x1 ad & when you try to watch 2nd, 2nd won’t play, etc etc.
Whole lot of bother for a gem & a minor heal potion.
Lol. Why bother? Now watch more ads for even less rewards than ever before!!!
Great selling point .
Mystic vision is broken. Always
It works again if you restart your device. It has been happening to me at least once a day for the last week.
Welcome @TriggerMike at the forum. Please ensure that your problem don’t have an existing thread before opening a new post…refer to Forum rules, please.
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Merged. Thanks! 
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Hello
vision unavailable yesterday for a teammate of air eau hic, living in France. It is ok since this morning.
Verifications made yesterday : Phone upgrade ok, cookies deleted, version E&P ok. Phone turned off and on, Data reset
Hope these informations would help
Have a nice day
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Hi guys, Just reporting that when I try to watch my mystic vision it goes to play then switches straight to the X … when I select to close I go back to my game and the play > button is there with a little x in it. After 10-15 seconds it resets and I try again only to have this happen again… Anyone else have this issue? Couldn’t find it in searching previous posts 
Hi @Eyeater, welcome back to the Forum!
Have you already tried force quitting and restarting the game, or restarting your phone?
Hi there
Yes I have but I will try again now 
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Thanks zephyr1 i finally got it to work after the update 
thank you so much for your help
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