Form letter sent to all players everytime time we contact them about impossible ascending items! Everybody needs to email them about this problem! If you get this letter let them know it’s not acceptable. I’m fed up with paying out tonthem to receive squat in return!
Petri (Small Giant Games)
Aug 15, 17:44 EEST
I am sorry to hear that you haven’t been able to find the required ascension items to level up your heroes. High-level ascension materials are rare by design, and especially the epic ascension items are indeed very difficult to get. We are always monitoring the economy, and making adjustments to the rarities in the future is not out of the question.
Best of luck in the battles and I really hope the odds will be in your favour in the future!
Small Giant Games