To solve the problem that new players to the game face, it’d be nice if you could find a way to incorporate hero acquisitions in some way into the game’s quest feature.
It seems like it’d be easy enough, and would keep the game interesting for older, invested players while also giving free-to-play players an incentive to stick around (and get tempted into buying one of your cheaper, high-value deals for gems).
Each month, you just offer an exclusive new quest area, at the completion of which players would be guaranteed the hero of the month (or one of the heroes of the month).
“Alberich, from the Forests of [Insert-Cool-Sounding-Name], needs your help defeating the band of Ogres which are destroying his homeland. Help him defeat these foul invaders, and perhaps he will join our alliance!”
Players would be guaranteed the chance to build a strong hero team, which I think would cut out on a lot of the complaints about the games randomness in terms of hero-building, particularly among folks without the pockets to pay for massive gem purchases.
Also, something comparable would nice in the game’s normal quest mode. Say, a chance to get Vivica or Richard or Elena upon finishing the Dragonian Cave.
Thanks for listening.
All the best,