Missing team member?

Has anyone ever encountered this: I had a player join and it says in alliance chat that (player’s name) has joined the alliance. That player should have made 27 but on my members page it says 26/30 and that player isn’t listed. I’ve restarted and all that fun stuff, other members can’t see him on the list either.
Thanks for any info/help

Is your alliance open or invite only? If invite only maybe he join another alliance earlier, before someone accept?

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And you’re sure he didn’t immediately leave again and perhaps the message got lost in your chatter?

We’re a low level training alliance so its wide open

There wasn’t anyone talking at the time which was crazy. I scrolled back and saw him join but not leave

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