Missing Purchase

Bugs & Issues
1

Continuing the discussion from Missing hero from event summon:

Hello,
I just made a purchase and did not receive my gems nor mystic ring. I keep getting an error notice that says I already bought that package. It is not in my inventory nor do I have the gems.

1 Like
2

This may help:

https://smallgiant.zendesk.com/hc/en-us/articles/115003892065-I-didn-t-get-my-order-

3

Купил камни 1800 штук но дополнительных 14% не получил, можете исправить?

4

You need to contact Game Support. Please scroll up for instructions.

Вам необходимо связаться с Game Support. Прокрутите список инструкций.

5

I think what he meant is that he was supposed to get more. Where as it actually means you get 12% more than buying multiple 400 gem offers. At least that is how I interpreted it.

7

Пусть падавятся пидорасы, хоть бы щас выпадения эпических героев настроили нормально. За три месяца игры ниодного не выпало. Админы, разработчики и вся это кодла, дрявые пидорасы

8

This is sth like 1hours after i’ve been charged for buying a pack for 300 gems in ingame Store, and I still didn’t receive anything

9

Stop buying…Please see this FAQ.

https://support.smallgiantgames.com/hc/en-us/articles/115003892065-I-didn-t-get-my-order-