Missing gem balance


#1

Hello, i just purchased gems for 29,99 but after getting stuck on a loading screen, i didnt get the gems while the payment was done correct. The money has been transfered from my account by iDeal but i didnt get the gems.


#2

It’s best to contact the game directly to get help:

https://smallgiant.zendesk.com/hc/en-us/requests/new82