I sent a friend invite to my bf where I was pretty sure we followed all the specifications (he directly used the link I sent to download to his phone, it was his first time ever downloading the game or creating an account, we waited until he got to Level 5 for his VIP rewards which is when we saw that he had no Friend Invite status- same as the screenshots above). I submitted a support ticket and after MANY weeks and screenshots and unnecessary back and forth emails, they sent us a one-time apologetic VIP pass (yay, kinda thanks support despite being difficult!).
SO I tried again and sent an invite link to my friend. It actually looked different this time when she clicked on the link and was prompted to download the game (maybe the problem with my bf was that he needed to create a Game Center account before downloading, which may have disrupted the Friend Invite process). It actually had the whole “Join Your Friend! Install and Play!” screen this time after clicking the link, as opposed to last time when the link just took you straight to the App Store. So, we thought it would all work smoothly this time, right? NOPE. After the tutorial, we checked the Friend Invite status and it still says “You have started playing E&P without a Friend Invite”. She’s not going to bother continuing after THAT message, unless that message is just a glitch.
Makes me think actual glitch in the system somewhere…
Unfortunately when Support granted us the VIP reward (which I was very grateful for), they said it was a one time deal. My friend followed the link and downloaded the game too and it’s too late to go back… can we still submit a support ticket even though they said “one time deal”? Any chance of them granting us a second VIP reward (which they should, as it would work if it wasn’t glitched)?
I’ve no idea, I’m afraid. This is one of those situations where it’s probably better to submit a ticket and ask what they’ll do before your friend gets invested in the new account. It’s after hours on Friday in Finland, though, so I would doubt they’ll get back to you before Monday or Tuesday.
Hello, I have a problem. I send a link with an invitation to my friends who have not played Empire and Puzzles yet and after clicking on the link they received a LOGO appears on which there are 2 options. After clicking on which one, nothing reacts. Last week on 2nd June when I invited a colleague, after clicking the link, he took him to the google play page and downloaded the game after reaching the level of 10 I got the prize.Today I send the invitation to another and nothing can be done because I do not react after clicking the link from the invitation. Only the screen with 2 options Install and Play or I already have Empires & Puzzles - no matter what you choose, nothing happens. here is the link with the invitation https://invite.empiresandpuzzles.com/4P91843
The second problem, how is it possible that the player TORNADO has done twice revenge the enemy and took me twice points? After all, the enemy’s revenge can only be done once! I checked his nickname and his alliance and the same player (I did not make a mistake) everything is OK !!
I am asking for a quick response because friends want to join me through my invitation.
Thank you for your best regards.
I have send some invitations using my samsung galaxy A6+ and my friends have Samsung and Huawei phones, so we’re all on Android. How can it be they all receive a link to the Aplle app store?
Пригласил в игру через свою ссылку через соц сеть ВК в игру. По достижении условий 10 уровня игрока не получил обещанный бонус. Прошу помочь разобраться и помочь мне в данной ситуации.
Translation by mod, via Google Translate:
Invited to the game through his link through the social network VC in the game. Upon reaching the conditions of level 10, the player did not receive the promised bonus. Please help understand and help me in this situation.
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Hello dear administration please help, thanks for earlier. I invited my girlfriend to the game, threw off her link through the VC social network in a personal message. When the conditions of level 10 are reached, the player, that is, I, did not receive the promised bonus. Please help me in this situation.
There are no restrictions for Friend Invite to work between different operating systems or devices. In other words, the Friend Invite link will work if it is activated properly and used within the terms of the feature, whether it is sent from iOS to Android or vice versa.
The invite link should automatically redirect you to Google Play store. If you are e.g. trying to launch the game using Chrome as the default browser and it sends you to iOS App Store, please try another web browser e.g. Firefox.
If you mean that the Invite link has a message saying “Featured by Apple” or something similar, this is just an advertisement, as they are featuring Empires & Puzzles in their App Store.
Hi, refer to the topic, i also dont get any reward for invite friend. My friend already reach level 10. Please help me On this issue. My name in game Killer1Borneo and my friend name TheStorm Allies OlympusGods.
I invited one friend to received the VIP for 10 days. His nickname is Shofy. He past lvl 10 but i didn’t received my rewards. It’s not OK. Please help me, thnks. Have a nice day
The link works, i didn’t have problems with the game /link. The account received gems when he past lvl 5 experience, but i didn’t received when he past lvl 10… Why?