I understand what you mean, completely. I personally think the game deceives us on a regular basis in many ways. When it comes to stuff like PVP (raids, wars, etc.) or titan hits? I think the game largely “decides” for us whether we’re meant to win or lose, get good boards, good damage etc. or not. People like to pretend that the game is all about “skill”. It’s not. It’s really not. I mean sure, there’s an elementary level of skill involved, in figuring out how to move tiles around - like if I move X tile to the left, I could set up a blue combo, but if I move it to the right, I could set up a green combo, etc.
But none of us have any control over what tiles will come up to replace those tiles once they’re gone. Whereas enemy defense teams are going to automatically charge their mana regardless of what color tiles are on the board. Stuff like that just kind of erases the whole “skill” aspect entirely. It’s mostly a game of RNG. And RNG does whatever it feels like doing on any given day. If that means enemy AI targeting your healer or attack booster, or enemy heroes reviving 10 times in a row… or I do 2-3 summon pulls in a row and get all vanilla 3* heroes… every time that kind of stuff happens to me, I just figure “game obviously doesn’t want me to win today”.

For the most part, yes, we are driving blind. We have no control over the boards, the RNG, any of that. All we can control is the heroes we have and which ones we decide to bring. Then yeah, limited control over the tiles themselves, but as I said… sometimes, the tiles just aren’t there, and there’s not a damn thing you can do about it. You can kill 4/5 of the enemy’s team, but the fifth one is a reviver hero, and suddenly the entire team comes back to life with fully charged mana and heal themselves back to new again as if you never even touched them (this actually happened to me the other day). Again… not a damn thing you can do about that. Driving blind… sometimes E&P wipes out the bridge ahead of you and you’re just going to fail no matter what you try to do.