I made a purchase for gems in the mere hopes to get the March Special for the Summoning the Top 5-star troop, and after meeting the criteria, and after I met the criteria, and didn’t get it, and after several email discussions about it, I was told to put it in here under the feedback. I felt like that was false advertising to boost sales, and to mislead consumer. Which lead to unhappy consumer. I felt in order to make this up to the consumer. You all should up to the end of your bargain, or lose that consumer of not making anymore purchases. Thank you for your time, patience, and understanding.
Respectfully Submitted,
Christopher B. Lane
(Customer)
In all caps, it says you have a CHANCE to summon her. You did. You didn’t pull her. So I’m puzzled by your complaint. What part of this transaction did you feel was unfair?
I buy lottery tickets occasionally and I haven’t won the jackpot yet.
We’ve all been there. I made 18 summons on February and didn’t get Zeline. In 34 summons on March (wanted Panther lol) I got 3 Delilah. Don’t feel disappointed, maybe from a token you have a surprise
You did 34 summons and got 3? Wow, you are lucky beyond belief.
I’m over 140 summons trying to get Delilah this month but still no luck. I seriously think they need to look into their system, but if they admit that there is a bug they will have a problem so they just say that ‘everything is fine’ and ‘the system is fair’.
I’m with you on the high summons @Quazyx, but I’ve only hit 120. It’s hard to not be both disappointed and wonder how many of SG’s kids I’m going to put through college just going for Delilah…
I read “criteria” to mean that the OP had in fact done one or more summons from Event/Epic/Elemental heroes. To which I say, “join the club.”
I did too many pulls during the event in a vain attempt to get Guardian Panther, but at least that means I have a pair of Delilahs now. Just need four more darts and a whole lotta ham & feeders now…
Can I ask how many pulls you approximately did? I am curious because I did over 140 and have no Delilah to show for it. My alliance-mate, who did ‘a few more’ (but not that many more) pulls, has 6 Delilah’s. SGG claims that my ‘account is ok’ and the ‘system is fair’ but I really think there is some kind of bug here.
I just told you what extra part of information I would like to have. If they just said there is an XXX percent chance of landing a 5* hero I would have that information. I see a WIN-WIN there.