Lost world energy after update 1.6.1


#1

On 29/08 i update from 1.5.2 to 1.6.1

And ever since the update i lost several times world energy!
On the 29/08 at least 3x 4 world energy.
On the 30/08 in the quest 20 (at 09:00 CET) and 16 (at 22:10 CET)

each time i wanted to start the battle and then the screen froze, in the button the circel kept turning.
When i lost the 20 energy i waited for 15 min to log out, when i logged back in i had lost them.

I removed the game from my tablet and then reinstal from ggogle play store.
After the reinstal it happend again at 22:10 CET, accept i directly got the lost connected error.

Connection here at home is strong, and never had these kind of problems, plz help.


#2

Please contact support regarding this issue. You can reach them ingame:

Menu > Options > Support (Technical Issue)


#3

Anyone know how fast support responds for an issue like this? I just had it crash as I was attempting last level of Farholme l. Submitted ticket and I hope they respond before it ends


#4

How fast did they respond? curious


#5

The next day after Farholme was over


#6

Gah! I’m so sorry… :disappointed_relieved: