I just had a problem with my game today which I tried resolving by uninstalling the app and reinstalling it. This has worked in the past. This time however it has me starting a whole new name and from the very beginning without any of my info!
HELP! Please if someone knows what to do here I would appreciate some help.
SG Support will be the only ones who can help you with this issue, good luck! I hope you get it sorted
Did you use Apple account / Google Play Games account?