My friend recently purchased a tablet so she could stop squinting at her phone to play. All was fine until the last update, and in her words, “The game reset back to me as a new player with the update and won’t accept the code for transferring my account again my phone says my account is On tablet but tablet disagrees” She has contacted customer support, and got a cookie cutter reply telling her to do exactly what didn’t work. I am not a tech guy, but I thought maybe I could get some help here. It’s an iPhone 6s and Samsung galaxy tab A.
Thanks in advance for any help or funny comments.