I have updated the game, but still cant connect to the servers. Been like this for hours now. If I wait a while at the connection screen I can see my base for a split second before getting an error and going back to the reconnect screen.
Many of my alliance members have the same problem.
I’m on Android, same exact problem. It loads for a couple minutes, I get a glimpse of my base, then it says it can’t connect. Think I’ve been locked out for about fourteen hours now.
Kind of a shame it had to happen during the Halloween event, and I saw another post saying the Mount Umber quest just spawned as well.
EDIT: If I’m not mistaken, I also believe this month’s Atlantis event should be here about now.
I have absolutely the same issue for at least 12hrs, can’t connect with a flash of the base. I wonder if it’s the atlantis section 3 beginning?
I just wish they would at least mention the problem on Facebook or twitter just so we know not to bother trying everything to get connected!
I am in IOS, The connection is taking too long to go through and it fails sometimes. Also, during the game it is unstable. I performed tests and my wifi is fine, with a download of 53 mb/s and upload of 62 mb/s. @Sara, @Petri, is there some lag at servers there?
Thank you for the reports! We are currently investigating the issue here and hope to get this resolved as soon as possible. My apologies for the inconvenience!
Many people like myself cannot reconnect into the game. I tried since yesterday afternoon around 4pm ET. Can someone please help us with this issue @Petri Thank you! Ps: This has nothing to do with my internet connection streaming service