Please, read this topic from the very beginning.
Several people have already written that they had the same problem in other games and the developers fixed it in a week.
This issue occurred after one of the updates.
After analyzing, what was the reason, you can find a solution if you deal with this problem, rather than generating new 5 * heroes, to make money on the fools who play this roulette.
Well I triedā¦ All I was suggesting was to have patience, but it seems the consensus is that SGG have it out for Samsung users.
Iāve also worked closely with sw coders and testers, tho not done any coding myself. What Guvnor says is correct: slowness is not necessarily due to greed, malice, neglect or stupidity, nor a conspiracy against Samsung users.
As a player eagerly waiting to get my game up to expected level, Iām ofc very concerned about the schedule of the fix. On this count, SG is not performing well. Imo at least weekly VOLUNTARY updates by SG would be due on this forum topic. For example, how is the partner progressing with the issue, if it is out of SGs control? Also would appreciate this showing up in one of the known issues list, not just an acknowledged issue in this forum topic.
For non-Samsung users, please understand this is not just a QoL issue. Since the stylus works elsewhere, itās natural to expect it to also work in EP. When it does not, it slows your game and gives you poorer results for example fighting titans where speed is needed.
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As far as I can see no one has suggested SGG has it in for Samsung or Apple users (theyāre having their own problems since the last update) all weāre asking for is to keep us informed and a possible date for this to be resolved.
Now I personally think this is reasonable and not asking to much
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At least I hope theyāre trying to fix it.
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I agree with Clarity5, on all points, well made.
I donāt expect an over night fix to such a problem but the lack of communication or updates, almost always compounds the problem. Is only natural people become disgruntled when feeling their concerns are being dismissed, even if they arenāt.
Even a little scheduled lip service can go a long way than leaving many feeling ignored.
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I guess this is the reason why scrolling screenshot isnāt working on my s10 plus either
I donāt think itās ever worked.
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Another update and the problem is still a problem
Again, if it is with an EXTERNAL company at this stage (As per the Developers response in #76), there isnāt anything that SG can do until the external company comes back with an implementable solution.
Thatās simply untrue. Either thereās a contract which can be leveraged, or thereās no requirement to use the 3rd party company.
The time and lack of communication on this issue is unacceptable.
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Haha yeah okā¦ lets just get them to magic a solution into place thenā¦ Bugs arenāt always quick fixesā¦ If itās gone to an external 3rd party then its outside the expertise of SGG developers.
Yes you can try leveraging a contract but if they donāt have a solution pestering them to create/get one isnāt going to make it existā¦
Dude, git bisect (or similar in other VCS) would find the issue in a day or two, tops. Yeah, I was a dev for a couple decades.
And yes, the contract should have terms in it for SLAs, otherwise itās a worthless contract.
And hey, even if they donāt have a solution, they could still post here saying as much. Because thatās what companies with decent support do when thereās nothing else to say.
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An update broke it so an update to correct it shouldnāt be that hard. Wouldnāt it just be a matter of comparing the version that worked with update 24 and correcting the string of code that effects this issue?
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ĀÆ_(ć)_/ĀÆ
I would have thought that the lack of solution was evidence enough that there was not yet a solution but maybe thatās just meā¦
Another update and nothing has changed.
And no information about the problem.
It seems to me that developers will play this game themselves in a couple of years. )
Was coming to say the same thingā¦yet another update with no s-pen solution. 
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Mayhap theyāre hoping we tire of complaining.
Well, what Iām getting tired of is having a $1000 device designed to function at max performance with the use of an S-pen, not a stylus, and not being able to play my favorite game without getting frustrated because no one at SG seems to be placing much importance on correcting the issue in a timely manner.
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