I think it’s high time to increase the drop rate of 5-star heroes in summons.
Such strict restrictions on the percentage of the drop made sense a few years ago, when there were 20-30 heroes 5 *. Then the limitation was logical, with an increase in the percentage, in the end, everyone would fight the same heroes against each other.
Now heroes 5 * are innumerable, and the percentage of successful summons is high time to increase.
People quit the game, because it is impossible for years to look at luxurious heroes in the portal, to get another Dawa, and not be able to rise from the bottom teeming with Dawas and Briennes.
In my alliance, the player spent 150 summons in the New Year event and did not receive anything, not even the hero of the month. He left the alliance and the game, because he did not see any more prospects for development.
Do you think that the player who receives nothing will spend more? you are mistaken, he abandons this perception as bringing nothing but negative emotions.
The player who receives more, spends more, because he wants to get more and more, replenish the collection of cards and grow in the game.
And if you waste money, it quickly gets boring.
To summarize, an increase in the number of heroes in the game requires an increase in the successful call percentage. Because with the release of each new set of heroes, getting what you need is atomized to a homeopathic zero probability, and the calls lose all excitement and meaning.