People are leaving because they are being cheated! Everything taking to long to build or level up! They expect us to pay to play and if your F2P it takes forever to do anything!
When i say cheating like going up a 3* Balthazar that’s attack is 2770 Defense over a 1000 and outrageous health. Look at this picture from Trial of mysticism all 3 enemy hero was 2770 on attack etc
But when you contact support about being cheated by way over powered enemy hero you get straight up bull crap automated reply about how those enemy or hero are supposed to be like that and the recommended team power they give you is a suggestion on how much you need to beat them abd even the strongest of peoples heros suppose to have issues beating them!
Its a friggin rip off and dishonest from small giant and empires and puzzles or zinga !!