I have the same problem and also emailed the company, but they say write my problem here. What should I do now. At the moment I have 5 Goblin chests with no Goblin Balloon!!!
I just got my sixth Goblin Chest but just because there is no balloon over my plot, I missed it! That is really ridiculous!!!
That was what happened to me too, guys. I’m pretty sure it’s connected to the shop not loading.
It is nowhere on my devices (I have two accounts), and that is to disappointing to me. I hope to see the balloon soon.
@Nothing, it’s not that great but I hope you can get the balloon soon, if you want it.
I just got another crate today and the balloon appeared again but I can’t open the crate. The loading screen gets stuck. I believe it is the ducks, sabotaging our games