I'm less angry now, but this still needs fixed

I have gotten more than the items presented in the offer (i.e. if it says at least two, I have gotten three or more).

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Yeah It says that but: 1) I have never had that chance to get more, strange yeah , 2) Too much expensive… and everything is very very unbalanced… thives have this sense of unbalanced.

Thank you Sleeper. I appreciate that information.

Do you have any thoughts on the original post?

Do you think it’s okay that at least this many people have been duped? Probably many many more?

Let’s at least agree: it’s an easy fix. ?

It is an easy fix, but I wonder if part of the problem is that they company is Finnish and maybe the wording is odd/misleading due to translation and English being a second language.

I never really buy them so it’s not ever been an issue, and, in real life, I’m in audit so I read everything carefully haha.

Whoa, we’ve found a unicorn :wink:
Thanks for sharing the information :slight_smile:

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Uhhhh I mean… maybe lol

From November 2017:

Coppersky and Rook were troubleshooting this same issue back then. And many times since.

Maybe the right suggestion hasn’t surfaced. Or maybe SG prefers to make some cheap money. I really don’t know. I just don’t like it. And I think either of the things I proposed would work fine… and I think there’s plenty of other ways to show it’s a risky investment, clearly.

Did everyone in the thread think they were getting 6 regular, 4 epic troop, and 2 epic hero tokens in that pack? For 300 gems? That’s 2300 gems worth of tokens in the summon. If I could get “at least” 12 summons for 300 gems, why would I ever actually go and do the summons?

Some people yes, thought they would get 2x of each item. Others just thought they would get at least each item.

At the risk of receiving a truckload of manure on my head, I’ve got to play devils advocate for a moment. When I was a noob in this game and thinking of making a purchase, I looked around on the forum to see what people thought of/suggested as the best value for my money. As a person on the lower end of the income spectrum, I was quite cautious about what I spent on and made sure I READ and UNDERSTOOD whatever offer I was considering purchasing. I guess its a bit difficult for me to imagine someone a) not doing that b) making a complaint due to their own lack of understanding…dare I say, ignorance. Could SG make some of the changes that have been suggested here? Certainly. Should they? Probably. But they are absolutely not the first, and definitely not the last, vendor to profit from folks misunderstanding of items on offer. And I don’t get calling them cheats, liars, or worse simply for engaging in a very common business practice. I think the market provides a mechanism to police this sort of selling and that is simply not to purchase again. Can you imagine if they started giving refunds to anyone who wasn’t satisfied with what they received? It would open the floodgates. How in the world would they be expected to determine whether they were getting a ‘straight’ story from the customer? Are they really supposed to compensate for someone not really paying attention to what they are purchasing? Buyer beware! Anyway, my two cents. Cheers :wink:

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It starts and ends there for me.

If you want to make excuses for a company that’s already in the black 33million, I’m not gonna blast you for it. I think that’s weak. But that’s your opinion.

I disagree.

I think you’ve got people with various reading comprehension ability playing this game, either due to age, language, or whatever other kinda socioeconomic thing. So there are reasons, legit reasons, why someone might miss it. That aside, there are some that just might not notice, in a moment of “oops”

I don’t think people should be on the watch for getting duped while playing a game. And I think the “game” should make every effort to be transparent and obvious in its “deals”

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Question: Are the chances of receiving the items listed in the item packs all equal (The ones that present themselves as “2 of the following”)? I cannot say, as I have never bought one. I think I’ve read somewhere that players have said that they are not equal.

This is the thread where the idea was tested with a very small sample size of 5:

Also, others commented that they got junk. However, it’s hard to use their submissions since you have no idea how many people got a decent return and did not post. Or how many MORE people got junk.

If something seems too good to be true, ie 2300 gems worth of stuff for 300 gems, guys, it is definitely too good to be true. For all those new to the game do not, I repeat do not, spend a single gem on anything outside of the summons. Period. You will be disappointed.

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Yes. Absolutely.

But if you’re new to a game and maybe don’t understand the economy, maybe it isn’t so clear.

If you’re, say, 9, it isn’t so clear.

If it isn’t your primary language, maybe it isn’t so clear.

If you aren’t expecting to get purposefully duped by your entertainment, maybe it isn’t so obvious.

You know what can make all of this a non issue? A change to the wording or the presentation in the IAP store. Simple. Easy. No more maybes. No more people rightfully upset.

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While this is an interesting discussion, it isn’t really on topic here. I’m concerned with the wording / presentation of the content as misleading to players who don’t realize they will not get all of the items listed.

Ok, they look alike because i guess 1 is gold and the other bronze.
Can they make them really different? Sure! Probably? I guess so.

But you are the one responsible for your money.
If you don’t pay much attenction when you buy something, you can’t blame the seller.

If you go out for buying an orange and return home with a grapefruit, maybe you could have check it twice before taking it?

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Yes… I can. And do.

If you aren’t sure of this then “Houston, we have a problem.”

Haha. Well. Get this. Isn’t anything the supermarket can do about that. They put up a sign that says grapefruit and orange though right? They make an effort. They can’t actually change the fruit. If they just throw them into a bucket together and say “good luck suckers!” You think they might get some complaints?

… I really do love you guys who want to defend A broken system and want to oppose making a change that is objectively better just because “people should pay more attention.”

Yeah. They should. AND companies should design better systems and clearly mark their products. They aren’t frickin mutually exclusive. And I shouldn’t have to explain that. But hey. Here we are.

Thanks for posting, I guess?

Edit: how about provide me a reason why SG should not make these simple changes. How about that. Why can’t the ETT be blue or green or square shaped or anything else that differentiates it clearly?

Because the consumer should pay attention isn’t a reason to not improve an existing system.

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Honestly, i never mistake a troop coin for a hero coin and throw my money for that, so the “huge” problem you see i don’t really see it.

You want it pink? Make it pink! I don’t mind it.
It has a logic of gold-silver-bronze, but hey, if this prevent a quick clickker to get hungry why not?

For me it’s really simple whatever they do.
I pay attenction for myself because if not no one else do it.

I don’t need some frilly disclaimer to prevent me to get it wrong :slightly_smiling_face:

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Alright eagle eye. Without a long, close examination, which token is which?

So you are saying that the symbol is not part of the difference?
Curious.
And the center of hero coin is lighter compared of troop coin, is it not?

So you pick whats really similar and bypass the rest.
Interesting.

You win, i can’t tell from that.

Now make the reverse test.
Cut only the boards and leave the center.

Let’s see if you can tell the difference.