I don’t see an update for my game in google play. I have done all technical steps that you listed from uninstalling to clearing cache and nothing works!!!
If you’ve tried all the recommendations, then definitely you should open a support ticket. Since you can’t update, I’ll assume you also can’t get into the game to use the support button. You can use this link to directly open a support ticket:
Good luck! I hope they can help you complete the update.
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