I can't see players actives or heros


#1

Noticed last few days I can’t see players heros or if they are active. I tried uninstalling twice I rebooted twice and nothing still the same.


#2

This is just one of my members it’s that way with all of them.


#3

Because you’re on different versions


#4

It was working fine for last 2 months why would it change?


#5

there was a new update yesterday, everyone who hasnt updated yet is on a different version than the people who have. So you can’t see when they are online or what their teams look like untill you or everyone else updated.


#6

I’m there King and it’s making it very difficult to run my alliance this needs to be fixed


#7

I haven’t received no update yet so that must be the reason that’s why I uninstalled twice.


#8

Then tell them to update their game :slight_smile: or look into the appstore/playstore to see if you can update yours


#9

Thank you for the quick response


#10

This is indeed related to the new update, this problem should resolve itself once enough players have updated their game. You can read more here:

I’ll close this thread as this isn’t a bug or an issue.


#11