This mischaracterizes what I’m saying.
A business quite arguably disregards its business when it decides that only the biggest (or, increasingly nearly so) of its customers matter — I am arguing that a business should balance catering to a small number of big spenders with also catering to a much larger number of smaller spenders, as well as an even larger number of occasional or non spenders who may become spenders or greater spenders if induced.
You may or may not have noted that I did outright acknowledge the pity counter and SE, but it is indeed (as you acknowledge) much less - I appreciate that there is some gesture for less-spending players (whether the true motive is actually more about avoiding anti-gambling laws in various locales), but getting a 2-3 year old 5* hero once every few months is hardly even a tilted balance against dozens of brand new 5* heroes every month.
Quite a few people, if the first few years of this game are any indication. At the very least, the rate of hero power increase and of releases were once arguably significantly less than they currently are — certainly, comparatively, there was incremental power creep, relative to the current releases.
If someone pays more than I do, I expect to be, say, a lightweight in a bout against a middleweight, so I may need to punch above my weight or be at a significant disadvantage — and/or I expect to not be constantly matched up with heavyweights.
The analogy is admittedly inexact, as boxing mass isn’t the same “am I willing/able to spend one, two, three, or four digits of currency per month?” but I hope that it is illustrative.
Strangely enough, I am, in fact, aware of these. (To the extent that I save gems, coins, and my spending almost exclusively for these portals.)
also don’t get me started on the sheer number of Skrekoks
What I’m questioning is why so many of the other portals still have (non-costume) S1 heroes in them.
That may have made sense when S2 was new, and getting a S1 5* was still possibly a decent consolation. Things have moved along now enough that except for the currently newest players and/or unluckiest F2P, many or most S1 5* heroes are “welp one more tick toward SE and pity counter, I guess.” (The latter, as I have previously noted, is something, but getting 1/10th, 1/20th, or 1/100th of an older hero is still a shadow of a shadow of getting one newer hero.)