I am having issues with team editing page in main menu and just before a battle


#1

Hi Iam having issues with team editing page in main menu and just before a battle when I press team edit just comes up with a blank page


#2

Are you on the map or Raid screens? Which battle are you trying to get into?


#3

I purchased hero with 150 gems and did not get it. Please help me. Thank you.


#4

150 gems is a daily Summons (which usually results in a 1* or 2* Hero.

Are you sure you didn’t eat them when leveling up a main hero? (You can prevent this by clicking favorite on the hero tab, upper left corner, white).


#5

Yes I’m sure. I purchased hero from the summons didn’t press favorite hero. Got a set of troops, but no where to be found. Also, no more gems, so I know the purchasing went through.


#6

You know where to look for your Troops, right? Heroes > Edit Team > click under the correct hero (color).

Once you have confirmed you don’t have the Troops, you can contact Game Support and ask for assistance:

https://smallgiant.zendesk.com/hc/en-us/requests/new