How to remove an account

I have my sons account on my phone, i log in and play his then log out and log in to play mine. On my account i cant by the gem deals as his google play account comes up, with zero funds :joy:, and i cant seem to find mine. And i dont know how to remove his completly, am i asking in the right place :grin::grin:
Thanks

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@zephyr1
@Petri

Btw this probly wont get looked at until tomorrow @Robkirky1

So if you’re wanting the deals that expire in a few hours, i would suggest going and getting google play card(s)

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I’m not sure how to fix that, unfortunately, particularly since I’m on iOS, so my experience with Google Play accounts is very limited.

@Robkirky1 I’m not sure if this is a question for Small Giant Support, or Google Support. I think usually most issues with accounts and billing get directed to Google.

I’d suggest contacting both:

Small Giant: How to Contact Support (v1.9.7 onwards)

Google: https://support.google.com/googleplay/answer/7100415?hl=en&ref_topic=3364260

I think @Rigs is right, though, that you won’t hear back fast enough to purchase current offers.

I don’t know if the suggestion of getting Google Play cards might work for you in the meantime. It sounds like the wrong account is associated with your E&P game possibly, so I’m not sure how that works.

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Have you tried going to goggle play menu then accounts

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Thanks guys, i went into google play and sorted there. Found how to get there in support lol, should of tried that first. Im glad i did, just got one deal with the 100 tokens and pulled Tyr

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