How i can save game progress?

Bugs & Issues
1

I want to buy a new phone. Do i have to start from the beginning or a can somehow to relocate all my game progress?

2

Are you on Android or iOS device?

3

Now i’am on the iOS, but i don’t now what i will buy it maybe iOS or Android

facebook button in the game didn’t help with this problem?

4

I’m not sure about ability to move from iOS to Android… my thoughts are that it wouldn’t work. However from iOS device to another iOS device is very easy. You just need to make sure you’re using same apple account on each device (Game Center), and your games will be automatically sync’ed on each device.

5

Absolutely make sure that progress is saved with Game Center. If you do get an android then Small Giant should be able to help. Send them a quick note to confirm to support@smallgiantgames.com.

6

I need some help, because I can’t save my game allso

7

Maybe these FAQ (Frequently Asked Questions) articles will be helpful. You can always access FAQ by clicking:

Menu > Options > Support

It will be the top button on that page.

https://smallgiant.zendesk.com/hc/en-us/articles/115003964185-How-do-I-save-my-game-

https://smallgiant.zendesk.com/hc/en-us/articles/115003969265-Save-your-progress-with-Google-Play-Android-

https://smallgiant.zendesk.com/hc/en-us/articles/115003975249-Save-your-progress-with-Game-Center-iOS-

8

Is there any working link???:roll_eyes:

9

I’m not sure why those links aren’t working. I’m going to flag your post and see if a moderator can find a working link for you. Good luck!

10

I have tried to reach support,but they stop it by email. :scream:

11

Thanks for links with ERRORS

12

Hi, those FAQ articles are from our old support system (that is no longer accessible). You can find all the up-to-date articles in-game now, under Settings → Support.

Also available here: Empires & Puzzles — Small Giant Games Technical Support and Help Center

6 Likes
13

If you read above support not available

14

There are loads of support questions available in Petri’s link, you may have to scroll to find the one you are looking for (or use the search function).

Please tag me (@Rook) and let me know if you still need help. :slight_smile:

15

Useless links. And sync are wrong description,can not find right settings.
All the money invested…if something happens… already start to hate that they doubt their service security…
Suspiciously asking to sync data…like preparing us to whatever their plans are to maybe rid off people who not investing anymore…
Like ooops…your data gone…we warned you…

16

Just use this link (SPECIFICALLY):

This will take you to the current Support Website with all the support articles.

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