How do i get the attention of staff?

Ive been trying to get one of the staff members to help me out but they dont seem to reply.i tried submit a request but tgey never answered.my chat has been broken lately.i have never recieved a letter about being banned,but NO ONE can see my messages. After a few minutes my messages dissapear too…may i get some help?

@Petri is the forum staff member, but I don’t know if he deals with software issues.

Can you post screenshots of before and after your chat disappears, someone might recognize the issue?

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Thank you very much,I’ve been trying to get this fixed for weeks

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