Help With Forum Issues Available Here!

[princess1]

See this link

Deleting Forum Account vs. Anonymizing

@BlackFR they only handle deletions and anonymizing via Support tickets, so you’ll need to submit a ticket. You can also just log out of your account and stop using it, if you’d like. Or we (moderators) can Suspend your login for a period of time or forever, if you prefer not to have access to log in.

[PrincessSakurai]

Thanks, just joined a few hours ago and wondered why I couldn’t make a post

Hope I gain some trust.

This is a handy thread, thanks again😊

[Llolle]

Hola, adquiri un atuendo para mi heroe, y acepte que lo use, pero perdi como 1000 puntos de poder… a que se debe eso

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Hi, I got an outfit for my hero, and I agreed to use it, but I lost about 1000 power points… why is that?

[Guvnor]

You need to level up the costume for it to get to full power. Think of it like weapons proficiency. If you (as a person) were to be given a new weapon (say a sword or a gun); you wouldn’t immediately be an expert in how to use it. You have to train in it to become proficient. Same goes for the Costumes in game.

You can read more about this (and many other frequently asked questions) here: Hero Costume FAQs! Please read for answers to most questions before posting new questions

Haga clic para la traducción al español

Necesitas subir de nivel el disfraz para que alcance su máxima potencia. Piense en ello como competencia en armas. Si a usted (como persona) le dieran un arma nueva (digamos una espada o una pistola); inmediatamente no sería un experto en cómo usarlo. Tienes que entrenar en él para llegar a ser competente. Lo mismo ocurre con los disfraces del juego.

Puede leer más sobre esto (y muchas otras preguntas frecuentes) aquí: Hero Costume FAQs! Please read for answers to most questions before posting new questions

Traducido con Google Translate

[Mira]

Hello there ! Please tell me I previously used betta , but not so long ago I had no activity and ili Access code was not valid . How can I get it back ?

[zephyr1]

@Mira

I had no activity and ili Access code was not valid

You were likely removed from Beta for inactivity. You can try contacting Support to ask:

How to Contact Support (Version 31 Onwards)

Starting from our version 31 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping ’ MENU’, then 'OPTIONS’ and selecting the ’ SUPPORT’ -tab. Please browse or search the support articles to find quick help on your issue. If the articles are not helpful or your issue needs personal assistance, tap ‘NO’ at the bottom of any article and you will be able to reach an agent. Further information here: We ask…

[Mr_Smile]

I need a help as I am unable to post anything,I have a message that there are limits for new users…I own an alliance and not only can’t post recruitment info ,but I general discussion too! Please help!
P.s. today in the morning had connection error when tried to attack a titan… lost flag…a bug been for 5-10 min.

[Guvnor]

@Mr_Smile; shifted your thread. Check the OP for details about the limitations placed on new users.

[TWAndrews]

Is it a new thing that posts & replies need to be approved, or did I end up with a flag on my account?

It’s not a huge deal, seems like they get approved quickly, just wanted to know if I’d stepped over line or something.

[Guvnor]

Nothing new. Just some words are in a “needs approval list”. That’s all.

[TWAndrews]

Ah, that makes sense. It seemed random, so I was wondering what was up.

Thanks!

[Mr_Smile]

So is anyone to fix?
I don’t remember having any issues of posting things…now, it’s impossible thing

[Rook]

I sent you a private message with a link to get you started.

[Mr_Smile]

I need a help as I am unable to post anything,I have a message that there are limits for new users…I own an alliance and not only can’t post recruitment info ,but I general discussion too! Please help!
P.s. today in the morning had connection error when tried to attack a titan… lost flag…a bug been for 5-10 min.

[Rook]

You are posting right now, so I don’t understand your comment “I cannot post”.

Are you trying to post recruitment outside of the recruitment section? (That is not allowed, and a moderator would remove your comment in that case).

Bugs need to be reported to Small Giant Games, either in the correct thread in the Bugs section, or via a separate ticket, here:

How to Contact Support (Version 31 Onwards)

[DocBrown]

There’s steps you must take to be a trusted member of the community. Read other’s posts, spend time in forum, and check your profile for messages from forum.

[Mithos]

Hello Mods.

How can i delete / request delete my forum account?

Thanks

[Guvnor]

Hiya @Mithos, only staff can delete forum accounts.

To do so you’ll have to create a support ticket (click this hashtag for info: #contact-support)

[Petri]

Please do note that we cannot delete forum accounts, only anonymize them. But as Guvnor mentioned, please contact support for further assistance on this.

[Misskerstin]

Habe ein Problem wie ist das wenn ich zuvor ein google konto synchronisiert habe das konto nun aber weg ist und ich ein neues habe wegen spielstand kann mir jemand helfen danke