Have VIP pass but received only one hero in daily summon

I have a VIP pass and typically get two (heros or Troup) summoned each day with it. Today, on Thanksgiving of all days at 7:30 am CST, I only received one Troup and even that one did not show up in my Barracks. So I got nothing.

You should contact support then (game-menu-options) and submit a request/ticket.

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