Graphics appear black

Hello, my problem is that when the game loads, sometimes some of the buildings, heroes, or items appear completely black. In Battle usually the hero portraits appear black too.
I have to restart the game several times before it loads properly.

I am uploading two screenshots:


My Phone is Huawei P8lite (2015)
2 GB RAM
|OS| Android 5.0.2 (Lollipop), upgradable to 6.0 (Marshmallow)
|Chipset| HiSilicon Kirin 620 (28 nm)
|CPU| Octa-core 1.2 GHz Cortex-A53
|GPU| Mali-450MP4

The internet connection is usually either 4G LTE mobile data or 802.11n home / work network with full signal.

There are no other background processes.

I’ve already had tried the following without resolving the issue:
Reinstall the game several times.
Clean the phone.
Clean the caches, data etc.
Use a “game booster” app
Reset many settings to default.

I couldn’t find any option to “lower” the graphics, not did I find an option to load slower but 100% surely working.

Help please :slight_smile:

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