I noticed recently that there were several topics in General on this forum discussing ways of improving the chat. The one lacking thing that sticks out to me the most is that the rules surrounding what you’re allowed to do and not do are a bit unclear.
Request: please put the expected rules of each global chat room in a featured message, similar to the way Alliances can set their own featured message.
When you enter a global chat room, the rules are quickly displayed in a message and then vanish. You can also click the icon to see more.
But eventually the chat room discussion will drown it out.
Some chat rooms were also created for specific purposes, but for some, it isn’t clear just by the name whether there are extra rules. For example, Alliance Recruitment (AR) has specific rules, but they’re in SGG’s website, not present in the game chat room themselves. Wouldn’t it make sense to have a condensed version of this message in a featured message on that global AR chat room too?
With the new featured message that alliances have, I think something similar could be implemented for global chats; set the featured message on the global chat rooms to be this message with the rules. It’s the same implementation for alliance chats, but just applied to global instead. I think putting the expectations of rules out in a more accessible manner that does not get drowned out will give a better experience for all players and staff.
NOTE: I am simply suggesting a feature here to improve the global chat room experience. Please do not turn this topic into a debate about individual cases regarding chat room moderation or banning. This is not what it is, please do not break the Forum Rules - Please Read.