I’ve submitted a support ticket and searched the forums here, and have yet to see an answer.
When I go to purchase gems, the selection screen won’t stop loading. It hangs, and I’m unable to select a gem option to purchase.
This is NOT a problem with the actual money transaction, which was support’s suggestion. This is a game flaw.
I’ve uninstalled and re-installed the game, and I have the same problem.
See the attached screenshot for more info.