Gems purchase screen won't stop loading

I’ve submitted a support ticket and searched the forums here, and have yet to see an answer.

When I go to purchase gems, the selection screen won’t stop loading. It hangs, and I’m unable to select a gem option to purchase.

This is NOT a problem with the actual money transaction, which was support’s suggestion. This is a game flaw.

I’ve uninstalled and re-installed the game, and I have the same problem.

See the attached screenshot for more info.

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4 posts were merged into an existing topic: V21 Issue: Gem store not loading [Master]

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