Good evening. bought a mountain of gems (10,000), with the playmarket payment passed and the money was withdrawn, but the crystals never received. Photo attached, gaming nickname garik26rus. I ask you all the same to charge the gems. Thank you in advance.
You should probably use the report an issue option in game for this one and email them directly. Sorry for what happened that really sucks
As Vivenna said, use the report feature in game to contact Small Giant Games. It’s in the in game menu under Options. Alternately you could send a report using this link: https://smallgiant.zendesk.com/hc/en-us/requests/new