Gems did not come


#1

Good evening. bought a mountain of gems (10,000), with the playmarket payment passed and the money was withdrawn, but the crystals never received. Photo attached, gaming nickname garik26rus. I ask you all the same to charge the gems. Thank you in advance.


#2

You should probably use the report an issue option in game for this one and email them directly. Sorry for what happened that really sucks


#3

As Vivenna said, use the report feature in game to contact Small Giant Games. It’s in the in game menu under Options. Alternately you could send a report using this link: https://smallgiant.zendesk.com/hc/en-us/requests/new

Good Luck!