Gem purchases in error


#1

I had $60 available and clicked on the special for $49.99 and when clicked to purchase it told me insufficient so I contacted iTunes and they didn’t know why. I ended buying 2 but didn’t get the bonus and it was aggravating and I tried it more than once and it never worked. Feel free to verify my purchases. Would love to purchase the special and actually get it but not going to buy anymore until this in resolved.


#2

Hi @Cougar77, please contact us directly, so we can investigate this further: https://smallgiant.zendesk.com/hc/en-us/requests/new