Gameplay freezing up and locking


#1

I am having trouble with gameplay freezing mid battle. It has happened 3 times now. Last time was 08:20 (Australia, Syd, edst, 10.5 +timezone). I lose battle tokens and have to shutdown the game and reload again. I have loaded the latest game updates, my mobile device has also been updates to the latest ios software. Please advise?


#2

Please contact in-game Game Support for assistance:

Menu > Options > Support (Technical)

Please be patient; this holiday season Support is answering an increased number of requests. All requests will be answered in the order they were received.


#3

I’m a big believer in occasional hard shutdown. Sounds like some app you use has a memory leak.