Game wont turn on

Hi there, I got my first android phone on my 13 birthday and can’t turn on the game :disappointed_relieved:

Phone model
Vodafone VFD200
Display 3.5 inch
Resolution 320 x 480 pixels, 3:2 ratio PLATFORM
OS Android 5.1 (Lollipop)
Chipset Spreadtrum SC7731G
CPU Quad-core 1.3 GHz Cortex-A7
GPU Mali-400MP2

Please Help :sleepy:

You need to send in a support ticket:

If you can’t access the game, use this FAQ page, which has the link at the bottom (look for the words submit a request):

2 posts were split to a new topic: Phone Support