Game shutdown - Oct2017


#1

I can not stand no more
since 3 days ago I found this ploblem
while I was on battle / raid / titan battle
I have to lost the flags / the trophies as unfinished fighter
please verify and recover


After upgrade bugs again
Shout down
#2

I’m sorry you are having a problem. What is happening, specifically?


#3

here is my account id
I found that the game has always been shutdown while battle run by a vatity
big combo effects this I lost many of battle flags / raid flags / titan
flags
and the trophies
please verify and recover if you can

-=-=-=-=-=-=-
edited out account screenshot for security.


#4

You need to give this information directly to game support:

https://smallgiant.zendesk.com/hc/en-us/requests/new82

(I’m just another player, trying to help.)


#5

Today while doing raid app quit during raid three times so lost raids I was winning please fix


#6

See the post before yours; you need to contact Support.


#7

@sweetl3oyz, @Mamarose12345678,
Has this issue resolved?


#8

Yes after upgrade problem saying connection problem then the game closed out saying it stopped running shocked I can do this.
Anyone else have this problem?


#9

Not so far. Though I’m sorry you encountered it. :confused:


#10

I’m looking back through this category, and noticed nothing on this thread for a while. Did this get resolved?


#11

Problem still not sorted out ! Huawei p9, android 7.0 (everyday I’m loseing flags and diamonds/ trophy - after big combo when only 1-2 enemis heros stay alive soo I shoult won but game kick me out/shout down)


#12

I got kicked out of a raid right after my kill shot, a few days ago. No longer connected to the server or something. Also had a few guildies say it happened to them too (one of them last a ton of world flags).

Just adding to the list :slight_smile:


#13

@rook I just past you a link … well done - but still haven’t got the answer and as you see sombody try to help on the other one - u r very halpfull (sarcasm)


#14

Yep, some things are fixed individually, some with updates.

Have you tried contacting game support in-game?

Menu > Options > Support (see listed options from there).