Game froze while farming Atlantis

Hi was farming thru altantis on hard, made a red 3x match and the game just froze.

Tried everything, and only thing that worked was to close the game and open again .
I lost 10 world energy.
Not a big deal, but shouldn’t happen

I made a video as well, but cant upload it here.

You can link it after uploading to another video sharing platform (e.g. youtube, vimo, facebook etc…)

I haven’t ever seen this happen before so it may be device related?

Try opening a support ticket, however unless others have experienced it, there’s not likely to be any action/ compensation taken.

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