Game freezes and need to restart

Hello, this is the second time today that while Im playing, the game freezes and I lose the match. The first time was while playing third round of Trials of serenity, -20WE lost, and the second time was during a KoA stage. While the game freezes, the game/music is continuing, but I cannot do anything besides to restart the app. Any help please? My mobile is a Samsung galaxy 9 and this never happened before.

Thank you in advance!

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