I had the same problem as a lot of other players were reporting - as soon as I opened the game and touched the chat, the game crashed. Over and over again. The issue seemed solved with a small update.
Today it’s back, but now it crashes immediately upon opening if I touch the offer. Over and over again.
It doesn’t happen every time though. Almost random like RNG
For my husband, it’s when he touches Onatel, the game crashes each time. If he touches somewhere else first, he seems able to avoid it.