Hello SG, long-time player here (July 2017). I play daily and I’m also a pay to play player.
Although I appreciate getting lucky in the portal, it’s exhausting getting duplicates that I don’t want or need. The HA doesn’t help me because there’s only 3 heroes that I lack and I’m really not motivated by the chances so I don’t use that level of the HA.
I almost quit the game during the Spring Event because I could not land Killhare. I could land Lepus and Roostley muliple times.
What I would like to see is some type of fusion or merging when this happens. For example, you can merge 5 Roostleys to get 1 Killhare. I wouldn’t even mind paying some gems to do this either.
Reward your dedicated players, SG. It’s time!