There’s not more to say, really - excellent post @Slobix
My only real contribution is this… This game is a business to SGG.
There may be a labour of love in there for some of the team, but ultimately it’ll come down to profits and volume of players - if GTV significantly reduced the number of players online (due to stagnation and lack of variety in diamond) and the monthly takings then of course they’ll regret it.
The nerfs were necessary, and not quite enough.
The main problem though was a mistake of strategy - instead of treating HOTM’s as bonus heroes in themselves, they became bonus pulls that were almost essential and often uncontested “next to get mats” picks… Marginalising rarer heroes and instead of increasing diversity, just taking over.
I’d love to see SGG do something different with HOTM (maybe 5 months of 4* HOTM’s, dropping at 4* rates?) or simply keep them far enough behind the power curve that it’s not automatic for everyone to max almost all of them.
Maybe they’ll learn, maybe not, but what happened with Telly and Vela was definitely a mistake.