Andrepc
February 14, 2019, 8:06am
1
When wonderland started, I did a 10 summon and when it was on the third hero, the game crash, reload and I lost my gems and do not get the heroes.
zephyr1
February 14, 2019, 8:08am
2
Yikes, that’s concerning!
I’d definitely contact Support about that:
Starting from our version 31 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping ’ MENU’, then 'OPTIONS’ and selecting the ’ SUPPORT’ -tab. Please browse or search the support articles to find quick help on your issue. If the articles are not helpful or your issue needs personal assistance, tap ‘NO’ at the bottom of any article and you will be able to reach an agent.
Further information here:
We ask a…
zephyr1
Split this topic
February 14, 2019, 8:18am
3
A post was merged into an existing topic: Wonderland pulls
Andrepc
February 14, 2019, 6:58pm
4
I discover despite I can’t see the heroes I summon, when I checked the heroes, they are there. I think we don’t need to view the heroes to receive them. Thanks
1 Like
zephyr1
February 14, 2019, 7:00pm
5
Glad to hear you found them ok!
system
Closed
March 16, 2019, 7:00pm
6
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.