Do not receive heroes during summon

[Andrepc]

When wonderland started, I did a 10 summon and when it was on the third hero, the game crash, reload and I lost my gems and do not get the heroes.

[zephyr1]

Yikes, that’s concerning!

I’d definitely contact Support about that:

How to Contact Support (v1.9.7 onwards)

Starting from our v1.9.7 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping Menu, then Options and selecting Support tab. You will be directed to our Support page, where you can find the link to create a new request (tap theicon with three vertical lines in mobile view). When sending us a new ticket this way, the system will automatically include details of your account and device, which help us to serve …

[zephyr1]

A post was merged into an existing topic: Wonderland pulls

[Andrepc]

I discover despite I can’t see the heroes I summon, when I checked the heroes, they are there. I think we don’t need to view the heroes to receive them. Thanks

[zephyr1]

Glad to hear you found them ok!

[system]

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