📵 Disconnected During War Attack / Network Connection Problem Caused Lost Attack, Flag, and Heroes in AW / Scored 0 Points on War Hit Due to Dropped Server Connection / Game Crashed and I lost my War Hit [MASTER]

На этой войне произошёл баг. Напал на соперника. Под конец раунда у меня оставалось 5 игроков на поле с полным здоровьем против одного. И у меня выключился телефон. Я зашёл с другого телефона снова и к моему удивлению я обнаружил что я набрал 0 очков и у соперника все герои живы.

There was a bug in this war. Attacked an opponent. At the end of the round, I had 5 players on the field with full health against one. And my phone turned off. I went from another phone again and to my surprise I found that I had scored 0 points and all the heroes of the opponent were alive.

While i was attacking the game app restarted, and when i entered, all damage I have done was undone, still I lost my attack and the 5 heroes I used then. Very frustrating!!!

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Welcome back to the community, @Deminutive !!

Well, you are not alone. This has been one of the complaints since alliance wars began in 2018. This is not the first case and it won’t be the last. Regrettably, you won’t be the last and it won’t be your last. But welcome to the club :sweat_smile:

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Fortunately it hasn’t happened to me yet but I have had the wifi connection warning come up and have the game just stop for 10 seconds or so (different instances).

Adding my voice to the legions. On my second war attack, using my strongest team I had almost finished off a 4000+ enemy team (2 hero’s left with almost no hp) while my team still had all 5 at full health. Aaaaand the game crashes, I lose hero’s, flag and get 0 points. If my alliance loses because of this, I may rage quit. :frowning:

First attack this war I had a strange bug. It is war equilizer and I cought it twice to reduce health of all my heroes while activating.

Dear E&P,
The game was interrupted right after we jumped into a fight in AW today. Now 2 times in a row! Solve this before you start the next war please!

Thank you in the name of alliances!



Game froze up during war. Not once but twice, 0 points for both and both times I had one hero left to kill off. And I’m P!$t. First the mythic titan and now this,


0844 CST I had a hard enemy on the run is war, CRASH and got nothing. at least give use the points we killed. This is the second war it happened.

Is this a joke? All the support articles I clicked on presents me 404 error page!

This thread predates the new support website that Small Giant switched to, so they’re all old links.

I’ll see if I can update them to the new site.

EDIT: All set!

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