Didn't get item from nature chest

I completed rare nature quest (green) and the loot included a telescope which would be the last one needed to fully ascend Magni. When I went to check inventory it wasnt there! I’ve been trying to ascend him for several months. I spend money regularly on this game. I play daily. I’m the leader of a strong alliance. This made me want to throw my phone. All I want is my telescope! :sob::sob::sob: I wish I had taken a screen shot but this has never been an issue before.

Please contact Game Support regarding this issue, from in-Game:

Menu > Options > Support (other issues)

crosses fingers! :wink:

Hello!
I got a purple chest 150 mobs. When I start to swing at the location of 7.4, or any other, then it does not increase in me, but it begins to gain only when I participate in raids and if I kill a purple hero, riggard, sabin, etc. there. Is this not a bug?

Sounds like a bug. Try 3-4 instead of 7-4 anyway.

I say, at any location such a problem

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