Moderator’s Note
I’ve asked the Staff if they can provide any updates or further insights on these issues, beyond the instructions they already posted. They may not be able to provide anything more than what they have already, but I’m hoping they can give some direction to the people who’ve tried the instructions and are still stuck.
For easy reference, I’ve linked their earlier response below:
https://support.smallgiantgames.com/hc/en-us/articles/360020298793